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About Us

ABOUT TIERRAS DE LOS ANDES

Our travel agency Tierras de Los Andes was created in 2000 and specializes in tailor-made trips. Tierras de Los Andes is located in Peru and Bolivia and creates customized travel experiences off the beaten track. We help you find your perfect trip – whether it is a trekking adventure, romantic honeymoon, luxury vacation, authentic culture trip, local homestay, nature experience or budget trip. The Tierras de Los Andes team is made up of passionate travelers and experts who come from different parts of Peru and the world. Each one is dedicated to help you organize your itinerary – we want to create your perfect travel experience that you will never forget. We have developed a solid and fair cooperation with our local tourism providers to be able to guarantee a high quality of service. Our main office is located in the Inca capital of Cusco. Additionally, we have a dozen assistance offices in the entire country to make sure that your trip goes perfectly.

Tailor-made trips

Respect for local community

Passionate & Skilled guides

Communal & international network

Certified Quality of Services

Spirit of Adventure

Why Us?

Tierras de los Andes is constantly looking for ways to make your trip as perfect as possible, starting with the planning with our specialized team, and then visiting our beautiful country on your unique journey. We want to create authentic travel experiences, sharing our wonderful culture, highlights and hidden treasures.

On the other hand, by providing our services we will be supporting our local communities. Therefore, contribute to sustainable tourism development and provide fair working conditions for everybody we work with. 

Our responsibility is to create a greener, responsible and sustainable tourism for us, our children and future generations. You can find more details about our local projects on our main page (Home), such as the Botanical Garden of Native Plants in Zurite and our Rural Housing Project to improve the quality of life in local communities, and more!

Our values

  • Leadership: Agility, adaptation, and constant change.
  • Commitment: We embrace our mission and vision.
  • Resilience: We face the difficult times but we keep looking forward.
  • Responsibility: The work is ours, it means we will finish it.
  • Teamwork: We support each other, we all win.

Our Vision

To be recognized as one of the best Peruvian travel agencies by 2025 in the European and American market, constantly innovating authentic travel experiences of cultural and natural immersion for our guests, based on the principles of sustainable development.

Our Mission

We are a highly professional organization, leader in the tourism industry that creates personalized, authentic, unique and excellent quality experiences for our European and American clients.

 

Our mission is based on these five United Nations SDGs (Sustainable Development Goals)

QUALITY AND ENVIRONMENT POLICIES

At Tierras de los Andes we are dedicated to organize and personalize trips to sell, book and operate tourist packages in different tourist destinations such as Peru, Bolivia, Chile and Ecuador, under an Integrated Management System that guarantees that our activities are developed under controlled conditions of quality, social and environmental responsibility, health and safety at work, risk control and continuous improvement.

For this Tierras de los Andes, it assumes the following commitments:

  1. Satisfy the needs and exceed the expectations of our clients, creating authentic and personalized experiences through cultural immersion.
  2. Protect the cultural and natural heritage where our services are developed, managing significant environmental aspects in order to prevent any type of environmental pollution or heritage damage.
  3. Cultivate thinking based on risk prevention in all our processes to ensure the quality of our services and responsible environmental management.
  4. Comply with legal and other requirements applicable to the organization.
  5. Permanently seek the continuous improvement of the processes, through the participation, involvement, motivation and training of the personnel towards the achievement of the excellence of the service we provide.
  6. Promote the sustainable development of the population where the services of Tierras de los Andes S.A.C.

For the effective application of these principles, the leadership of Senior Management and the commitment of the collaborating partners are absolutely necessary. The General Management will periodically review this Policy, in order to develop the continuous improvement of the SIG, thus ensuring its maintenance and updating, and offering a frame of reference for the establishment of quality and environmental objectives.

MANAGEMENT POLICIES

Manage the provision of services performed by the organization to customers effectively and efficiently, within a life cycle that allows continuous improvement of the processes implemented.

  • Protection of cultural and natural heritage.
  • Commitment to the environment.
  • Staff development and recognition.
  • Responsable tourism.
  • Customer Support.
  • Process reengineering.
  • Respect and protection for children and adolescents.
  • Compliance with legal regulations.
  • Gender equality.
  • Promotion of values.
  • Respect for collaborators.

Our Team

RICARDO VALENCIA

General Manager

CARMEN ARRÓSPIDE

Financial Manager

ANGELICA HIRONAKA

Supervisor

ROSA POZO

Legal Adviser

Maria Antonieta Cardenas

Treasurer

Ronald Hinojosa

Sales Executive

Hury Mena

Operations Coordinator

Juana Castro

Operations Coordinator

Nelly Arce

Operations Coordinator