ABOUT US

ABOUT
TIERRAS DE LOS ANDES

Our travel agency Tierras de Los Andes was created in 2000 and specializes in tailor-made trips. Tierras de Los Andes is located in Peru and Bolivia and creates customized travel experiences off the beaten path. We will help you find your perfect trip, whether it is a trekking adventure, a romantic honeymoon, a luxury vacation, an authentic cultural trip, a local stay, a nature experience or a budget trip. The Tierras de Los Andes team is made up of passionate and experienced travelers who come from different parts of Peru and the world. Each is dedicated to helping you organize your itinerary; we want to create your perfect travel experience that you will never forget. We have developed a solid and fair cooperation with our local tour providers in order to guarantee a high quality of service. Our main office is located in the Inca capital of Cusco. In addition, we have a dozen assistance offices throughout the country to make your trip perfect.

Why us?

Tierras de los Andes is constantly looking for ways to make your trip as perfect as possible, from the way we plan the trip to the unique experience you will enjoy during your stay. We want to create authentic travel experiences, sharing our wonderful culture, highlights and hidden treasures of South America. In addition, we are supporting our local communities to contribute to sustainable tourism development and provide fair working conditions for everyone in our countries. Our responsibility is to create a greener, more responsible and sustainable tourism for ourselves, our children and future generations. You can find more details about our local projects below, such as our reforestation program, our rural housing project to improve the quality of life in local communities, and many more!

Values

  • Leadership: Agility, adaptation, and change.
  • Commitment: We embrace our mission and vision.
  • Responsibility: The job is ours. It means we will finish it.
  • Teamwork: We support each other. We all win.

TAILOR-MADE TRIPS

RESPECT FOR THE COMMUNITY

SKILLED AND EXPERIENCED GUIDES

COMMUNITY AND INTERNATIONAL NETWORK

CERTIFIED SERVICE QUALITY

SPIRIT OF ADVENTURE

Our Vision

To be recognized as one of the best Peruvian travel agencies by 2025 in the European and American market, constantly innovating authentic travel experiences of cultural and natural immersion for our guests, based on the principles of sustainable development.

Our Mission

We are a highly professional organization and a leader in the travel industry that creates personalized, authentic, unique and high quality experiences for our European and American guests.
Our mission is based on the five SDGs (Sustainable Development Goals) of the United Nations, which you can find below. Nuestra misión se basa en las cinco ODS (Objetivos de Desarrollo Sostenible) de Naciones Unidas que puede encontrar a continuación.
Lograr la igualdad de gAchieving gender equality and empowering all women and girls.énero y empoderar a todas las mujeres y niñas.
Promover el crecimiento económico sostenido, inclusivo y sostPromote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all.enible, el empleo pleno y productivo y el trabajo decente para todos.
Build resilient infrastructure, promote inclusive and sustainable industrialization, and foster innovation.
Take urgent action to combat climate change and its impacts.
Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and sustainable institutions.

POLICIES OF
QUALITY AND ENVIRONMENT

In Tierras de los Andes we are dedicated to organize and customize trips to sell, book and operate tourist packages in different tourist destinations such as Peru, Bolivia, Chile and Ecuador, under an Integrated Management System that guarantees that our activities are developed under controlled conditions of quality, socio-environmental responsibility, safety and health at work, risk control and continuous improvement.

To this end, Tierras de los Andes assumes the following commitments:

  1. To meet the needs and exceed the expectations of our clients, creating authentic and personalized experiences through cultural immersion.
  2. To protect the cultural and natural heritage where our services are developed, managing the significant environmental aspects in order to prevent any type of environmental contamination or heritage affectation.
  3. Cultivate thinking based on risk prevention in all our processes to ensure the quality of our services and responsible environmental management.
  4. Comply with legal and other requirements applicable to the organization.
  5. To permanently seek the continuous improvement of processes, through the participation, involvement, motivation and training of the personnel towards the achievement of excellence in the service we provide.
  6. Promote the sustainable development of the population where Tierras de los Andes S.A.C. services are developed.

For the effective application of these principles, the leadership of the Top Management and the commitment of the collaborating partners are absolutely necessary. The General Management will periodically review this Policy, in order to develop the continuous improvement of the MIS, thus ensuring its maintenance and updating, and providing a reference framework for the establishment of quality and environmental objectives.

POLICIES
OF MANAGEMENT

To manage the provision of services provided by the organization to customers in an effective and efficient manner, within a life cycle that allows continuous improvement of the implemented processes.

  • Protection of cultural and natural heritage.
  • Commitment to the environment.
  • Staff development and recognition.
  • Responsible tourism.
  • Customer service.
  • Process reengineering.
  • Respect and protection of children and adolescents.
  • Compliance with legal regulations.
  • Gender equity.
  • Promotion of values.
  • Respect for collaborators.


OUR TEAM

RICARDO VALENCIA
General Manager
CARMEN ARRÓSPIDE
Financial Manager
MICHEL AUGUSTO
Travel advisor
BENJHAMIN GUTIERREZ
Travel Advisor
ELODIE ANAYA
Travel consultant
ARNOLD HUMPIRE
Travel advisor
CAMILLE ARRES
Travel consultant
LUIS VERA
Travel advisor
HURY MENA
Reservations and operations executive
JUANA CASTRO
Reservations and operations executive
GUNNAR LENTZ
Travel Guide
AQUILES PALOMINO
Travel Guide
Our Collaborators
  • Asociación de Agencias de Turismo de Cusco
    Patronato de Cultura Machu Picchu
    Mincetur
  • SERNANP
    INTEDYA
    MINCETUR
Our certifications
  • Safe Travels
    PromPerú
    Tour Cert
  • Blogabal reporting initiative (GRI)
    ISO 9001 2015
    ISO 14001 2015