COVID-19 SAFETY STANDARDS

The latest health and safety information for Peru, Bolivia and Ecuador, including how to stay safe during the coronavirus pandemic (Covid-19). Travel safely with Tierras de los Andes and find more information about our latest Covid-19 updates, safety instructions and safety protocols for your trip. With the health of our guests in mind, we have adopted biosecurity and control measures aligned with the standards established by the authorities.

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1. Mandatory use of masks

The use of facemasks during the Covid-19 pandemic is mandatory in all countries in Peru, Ecuador and Bolivia, including public areas. Masks are considered an additional form of protection in indoor and outdoor spaces and should be worn regardless of the presence of physical barriers and/or physical distance. Everyone should wear a mask at all times while outdoors. If you have a reusable respirator, we recommend that you wash it daily and after each use. If you are using a disposable mask, place your mask in a plastic bag when you remove it and seal it. When you return home or to your hotel, you can dispose of the bag in a closed container. Depending on the activities you have booked (e.g., cooking classes), other protective equipment may be required, such as gloves, face shield and more. Your travel agent will give you more details in case you need additional equipment for a certain activity.

2. Taking body temperature

Your body temperature can be measured at any time during your stay. Body temperature detection is a mandatory travel-related measure that must be respected by every traveler wishing to enter tourist sites, restaurants, vehicles, airplanes, trains and more. Especially when entering a hotel or tourist site, temperature taking will be done to ensure a safe travel experience for everyone. Your personal guide will also be able to monitor your body temperature at the beginning and end of a tour and at any time in case you have any symptoms. Your temperature will be automatically reported if it exceeds 37.5° C.Please note that entry to a specific site or location may be refused if your body temperature is above 37.5° C.

3. Disinfection of hands, personal items and footwear.

We recommend that you use a hand sanitizer containing at least 60% alcohol and rub with both hands for at least 20 seconds to ensure complete coverage.

4. Hand Washing

During a global pandemic, one of the cheapest, easiest and most important ways to prevent the spread of a virus is to wash your hands frequently with soap and water. You will be asked to wash your hands every day with soap and water before, during and after a particular activity. You should wash your hands for at least 20-30 seconds. An easy way to time this is to sing the entire happy birthday song; twice. Germs are more easily spread by wet skin than dry skin, so drying your hands completely is an important step. Paper towels or clean cloths are the most effective way to remove germs without spreading them to other surfaces.

5. Physical and social distancing

Physical distancing helps to limit the spread of Covid-19. This means that we should keep a distance of at least 01 meter between us and avoid staying for long periods of time in crowded places or in groups. It is important to respect the defined spaces and follow the safety instructions of each tourist site, hotel, restaurant, etc. Some of our common habits, such as greeting each other with a hug or a handshake, put us in close contact with others and can cause Covid-19 to spread. Do not shake hands with your guide or anyone else you meet during your trip.

6. Personal belongings

It is strongly recommended that you do not share your personal belongings with others, including food, water bottles, cutlery, glasses or any other objects during the meal. We recommend that you store your personal items separately. Clean and disinfect all objects that are used by more than one person to prevent the spread of Covid-19. These prevention measures also include frequently used items such as cell phones and cameras.

7. Payments

Avoid paying in cash and choose other payment methods such as credit or debit cards. In case you have to pay in cash, we recommend that you wash your hands thoroughly or disinfect yourself after payment. Considering the new payment situation, it may be useful to contact your bank to verify the daily or monthly limit of your credit card. If you would like to know more about payments in Peru, Ecuador and Bolivia, please do not hesitate to contact our travel agents for more information.

8. Pre-existing physical and medical conditions

On our registration form, we will ask you to complete any pre-existing physical and medical conditions. Let us know in case you have any medical conditions such as diabetes, asthma, lung disease, chronic renal failure, etc. During your flight and after your arrival at the airport, you will be asked to complete and sign the Covid-19 symptomatic form. This document is a confirmation that you have not been in direct contact with a Covid-19 positive case and that you do not have any symptoms.

DOWNLOAD COVID-19 SYMPTOMATOLOGY SHEET

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9. Return to your country

Should you develop any symptoms of Covid-19 (cough, fever, respiratory problems, sore throat, etc.) within 15 days of returning to your country, you are required to inform Tierras de los Andes. We will follow up with each person who may have been in contact with you during your trip to prevent the spread of Covid-19. Getting tested for Covid-19 before and after travel can reduce the risk of spreading the coronavirus. Testing does not eliminate all risks, but when combined with a period of staying at home and precautions such as wearing masks and social distancing, it can make travel safer by reducing the spread on airplanes, in airports, at your travel destination, and in your home country.

10. Digital Information

Before, during and after your stay, you will receive important information about your trip through digital communication (by mail, Whatsapp, Skype, etc.) to avoid any physical contact and reduce the use of paper as part of our policies. It is important to always respect the safety instructions mentioned above, as well as to listen carefully to the instructions in your travel guide. There may be special restrictions for different sites, national parks or other public places. If you would like to know more about our health and safety protocol, write us a message and we will be happy to clarify any doubts or queries.

Tierras de los Andes reserves the right to deny services to anyone who does not comply with the preventive health measures and restrictions.

Contact your travel agent if you have any questions or concerns..

Our Collaborators
  • Asociación de Agencias de Turismo de Cusco
    Patronato de Cultura Machu Picchu
    Mincetur
  • SERNANP
    INTEDYA
    MINCETUR
Our certifications
  • Safe Travels
    PromPerú
    Tour Cert
  • Blogabal reporting initiative (GRI)
    ISO 9001 2015
    ISO 14001 2015